Mutual action plan · Ropewalk and Calloway Home & Garden

Live at the Harrisburg distribution center by Monday, March 1

Every step both teams take between now and go-live, each with one owner and one date. If something moves on your side, tell Joel and this page changes the same day.

Go-live

Mon, Mar 1

2027. Two weeks before seasonal hires start on March 15.

Time left

102 days

as of Thursday, November 19, 2026

Progress

3 of 15

steps done

Late

Step 4, and it's ours

The security test summary was due Nov 18. New date: Mon, Nov 23.

The plan

Showing all 15 steps.

Agree November 5 to 17

  1. 1
    Nov 5Thu

    Demo for the Harrisburg operations team

    Gwen and four shift supervisors watched a week's schedule built from their own data.

    RopewalkJoel Brandvold
    Done
  2. 2
    Nov 12Thu

    Name the go-live date and the people on this page

    March 1, so the system has settled before the spring hires arrive.

    CallowayLorna Whitfield
    Done
  3. 3
    Nov 17Tue

    Agree what the pilot has to show

    Three measures, listed under the plan.

    Both teamsLorna and Joel
    Done

Check and prove November 23 to January 19

  1. 4
    Nov 23Mon

    Send the penetration test summary

    Was due Nov 18. Our testing firm delivered late. Deepak needs it to finish step 7.

    RopewalkAmara Nwosu
    Late
  2. 5
    Nov 24Tue

    Send the order form and service agreement

    Priced for Harrisburg alone, with the other two centers as an option.

    RopewalkJoel Brandvold
    To do
  3. 6
    Dec 1Tue

    Export the staff list and six weeks of past shifts

    140 people. A spreadsheet from the current system is fine.

    CallowayGwen Castillo
    To do
  4. 7
    Dec 4Fri

    Finish the security review

    The questionnaire is answered and read. Waiting on step 4.

    CallowayDeepak Menon
    In progress
  5. 8
    Dec 7Mon

    Load the pilot data and switch on second shift

    The 46 people on second shift get the app that morning.

    RopewalkAmara Nwosu
    To do
  6. 9
    Dec 7 – Jan 15six weeks

    Run the pilot on second shift

    Gwen and Amara meet for 20 minutes every Friday to go through the week.

    CallowayGwen Castillo
    To do
  7. 10
    Dec 18Fri

    Return comments on the agreement

    Renee is out from Dec 21 to Jan 1, so anything later waits until January.

    CallowayRenee Abbott
    To do
  8. 11
    Jan 19Tue

    Review the pilot against the three measures

    One hour. The result goes to the budget meeting three days later.

    Both teamsLorna and Joel
    To do

Sign January 22 to 29

  1. 12
    Jan 22Fri

    Budget sign-off

    At the CFO's monthly budget meeting. Lorna presents the pilot result.

    CallowayLorna Whitfield
    To do
  2. 13
    Jan 29Fri

    Sign the agreement

    Onboarding can't be booked until this is done.

    CallowayLorna Whitfield
    To do

Launch February 1 to March 1

  1. 14
    Feb 1 – 26four weeks

    Train supervisors on all three shifts and build the schedule templates

    Nothing is booked for the week of Feb 8, when Harrisburg counts inventory.

    RopewalkKit Langley
    To do
  2. 15
    Mar 1Mon

    Go live at Harrisburg

    Kit is on site for the first week.

    Both teamsGwen and Kit
    To do

What the pilot has to show

  1. A week's schedule built in under 2 hoursIt takes about 9 hours today.
  2. Overtime hours down 10%Against the same six weeks a year ago.
  3. 80% of second shift confirming shifts in the appThat's 37 of the 46 people.

What's changed

Nov 19
Step 4 moved from Nov 18 to Nov 23. Deepak says Dec 4 still holds if the summary arrives on Monday.
Nov 17
Pilot cut from eight weeks to six, at Lorna's request, so the review lands before the January 22 budget meeting.
Nov 12
Lorna moved go-live from February 15 to March 1, to keep training clear of the inventory count.

Who's on it

Calloway Home & Garden

  • Lorna Whitfield · VP of operations, signs
  • Gwen Castillo · Harrisburg manager, runs the pilot
  • Deepak Menon · IT security
  • Renee Abbott · legal counsel

Ropewalk

  • Joel Brandvold · account executive, keeps this page
  • Amara Nwosu · solutions engineer
  • Kit Langley · onboarding lead

Something moved, or a step is missing? Tell Joel. He updates this page the same day and adds a line under “What's changed.” The link stays the same.

Not in this plan: the Scranton and Allentown centers. We'll plan those once Harrisburg has been live for 60 days.